Dr Paul Dutton
Paul is focused on building and sustaining quality relationships with clients. A Chartered Member of the Chartered Institute of Housing, Paul is passionate about the social housing sector with extensive practitioner experience in the industry. Paul is experienced in the production and delivery of training and certificated learning programmes to tenants, frontline staff, senior managers and board members. He has undertaken many commissioned research and evaluation projects.
Jo Fisher M.Ed PCET
A fellow member of the Institute for Learning, Jo is an innovative trainer with over 15 years’ experience of developing managers. She has a talent for inspiring others to perform in the workplace with an ability to engage and motivate individuals at all levels. Jo worked as a manager for many years and more recently has developed a successful track record with public, not for profit, and private sector clients.
Simon is an experienced and well qualified tutor and assessor. Simon assesses and tutors on Chartered Institute of Housing Level 2 and Level 3 programmes as well as Business Administration. He also tutors and assesses Apprentices. Simon has extensive experience in, and knowledge of, local authority Housing and Finance gained from many years working as a frontline Housing sector worker.
Karen is an experienced and professional trainer, who runs challenging and learner participative training sessions with a strong emphasis on commercial objectives. Karen also works on one off and long term projects as a training consultant, designing and delivering courses on a range of management and business subjects.
Karen specialises in; Leadership and Management Training, 1-to-1 Coaching, Time Management, Negotiation Skills, Assertiveness, Presentation Skills, Marketing, Sales Training.
Jo is a skilled and qualified trainer. She has extensive experience of working in the social housing sector, and has been working as a consultant and trainer since 2005. She is a qualified Social Worker, and has worked in both adult social care as well as children’s services. Jo also provides services to third sector organisations. Her focus is to support organisation and individuals to deliver quality services.
Jacq is a learning and development professional who has experience of working within private, public and not for profit organisations. Her experiences include working for a large housing organisation. Jacq is a member of the C IPD she is trained in a variety of psychometric profiling tools, Jacq enjoys using these to coach people to perform better in their current roles but also progress in their career.
Sue worked her way up through various operational and strategic housing management roles with progression to Head of Performance and Improvement, which included responsibility for staff Learning & Development.
After achieving her A1 Assessor and Preparing to Teach in the Lifelong Learning Sector qualifications Sue has developed a proven track record of delivering Housing qualifications and, more recently, has successfully diversified into Health and Social Care delivery.
An experienced Office Manager, hard-working, confident, reliable and enthusiastic person with strong organisational and communication skills. Jackie keeps the wheels running smoothly in our very busy office. Jackie liaises with our clients, accrediting bodies, funders and learners. Jackie is adept at prioritising conflicting demands and communicating effectively with colleagues and customers, both internal and external to the organisation. Methodical and analytical in approach, demonstrating meticulous attention to detail.
Mark practices as a housing solicitor and trainer. After working as an advice worker, Mark qualified as a solicitor in 1999 and has worked in private practice and the not for profit sector. He has prepared and delivered training on housing law subjects since 1999, including landlord and tenant law, possession proceedings, anti-social behaviour and homelessness. Mark is housing subject editor of the Citizens Advice publication “Adviser”.