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Training in the Housing Sector

Dutton Fisher Associates has utilised our years of expertise in the housing sector to deliver tailored training packages to our many clients including East North East Homes Leeds, Prospect Homes, Places for People, Aire Valley Homes and Adactus Housing. At Dutton Fisher Associates we offer a range of accredited and non-accredited training packages tailored to suit your individual requirements. With our clients we have developed innovative packages of 'blended learning', creating programmes of 'face to face' workshops and training sessions alongside e-learning and tutor support, via our e-learning portal the Dutton Fisher Academy. Training can be delivered at a range of locations to suit your requirements including on our own premises, in-house at your premises or at a venue in your location.


Chartered Institute of Housing (CIH) Accredited Training

Dutton Fisher Associates has a proven track record in the design and delivery of Chartered Institute of Housing (CIH) accredited training for Housing organisations. The CIH is the largest awarding body for housing qualifications.

We are accredited by the CIH to deliver Level 2 to Level 4 Housing CoursesWe deliver the complete learning and development programmes for Housing Apprentices (Level 2 and 3) and are accredited to deliver the Engage to Change qualification (CIH Level 3 Certificate) which is tailored specifically to meet the training and development needs of workers in the homelessness sector.

NVQs for the Housing Sector

NVQ's are work-related, competence-based qualifications awarded by City & Guilds which combine practical skills and theoretical knowledge. At Dutton Fisher Associates we offer a range of NVQ's including HousingCustomer Care and Team Leading at various levels.

Tenant and Resident Training for Co-Regulation

CIH Level 2 Certificate in Housing Practice – this provides tenants and residents with a range of skills and knowledge to work effectively in the co-regulation and scrutiny of housing services provided by social landlords.
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CIH Level 3 Award in Resident Scrutiny - The qualification aims to empower tenants and enhance the skills of engaged tenants and leaseholders to participate fully in the new Regulatory Framework for social housing.
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CIH Level 3 Award in Governanace in Housing - The qualification aims to enhance the skills of Board Members, Officers and Tenants to participate in the new Regulatory Framework for social housing in the development, management and assessment of housing services for communities.
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Apprenticeship and Homelessness Training

Apprenticeships – Offered at Level 2 or 3 this scheme consists of a number of qualifications and elements which make up the Apprenticeship or Advanced Apprenticeship framework, including a Chartered Institute of Housing Certificate and a National Vocational Qualification.

Engage to Change - This qualification is designed specifically to develop the key skills and knowledge necessary for frontline homelessness workers and is accredited by the Chartered Institute of Housing as a Level 3 qualification. It provides learners with a detailed understanding of a specialist area of housing practice.

Leadership and Management for Social Housing

Dutton Fisher is an Accredited Centre with the Institute of Leadership and Management (ILM), enabling the delivery of ILM Management Qualifications from Level 2 to Level 5. Our management qualifications are designed and delivered in a uniquely flexible format enabling a bespoke training solution intended to adapt to employers' differing learning and development needs.

ILM Management Qualifications combine innovative design with a strong focus on developing workplace performance, and are explicitly designed to meet the needs of managers and their organisations. Elements of the Foundation Degree are supported by ILM accredited e-learning modules.