Dutton Fisher
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Health and Social Care

Dutton Fisher Associates offer expertise in the Health and Social Care sector. Our aim is to be Training provider of choice for the Health and Social Care Sector. With our clients we have developed innovative packages of learning, creating programmes of face to face workshops and training sessions alongside coaching and tutor support. Training can be delivered at a range of locations to suit your requirements including on our own premises, in-house at your premises or at a venue in your location.

To see information on the qualifications we offer in Health and Social care includijng apprenticeships, the certificate in dementia and more, please click here.

  • Resilience to Loss and Traumatic Situations in the Workplace (For Managers)

    This Interactive, engaging and challenging 1 day workshop supports Managers and their team members working in the Health and Social care Sector.

    The workshop will provide:

    • An in-depth understanding of Emotional Resilience and how to enhance and own personal resilience.
    • An overview of the Kubler-Ross Change-Curve – relating it to the emotions and feelings.
    • Understanding of how to recognise  emotions and feelings from the Change Curve in self and others using real life case studies.
    • Provide coping strategies to manage recognised emotions and feelings in self and others.
    • Explore detachment techniques and knowledge and skills to use with staff members.
    • Provide best practice and coaching skills for communication skills during situations that can cause discomfort, stress or trauma to a housing staff member.
    • Provide best practice and coaching skills to redue impact on job/ask role skills during situations that can cause discomfort, stress or trauma to a housing staff member.

    Who Should attend?

    • Anyone who manages a team who are faced with emotional challenges through interactions with their service users.
  • Resilience to Loss and Traumatic Situations in the Workplace  (For Front Line Staff)

    This interactive, engaging and challenging 1 day workshop supports employees working in the Health and Social care Sector.

    The workshop will provide:

    • An in-depth understanding of Emotional Resilience and how to enhance own personal resilience
    • An overview of the Kubler-Ross Change Curve – relating it to the emotions and feelings
    • Understanding of how to recognise emotion and feelings from the Change Curve in self and others using real life case studies
    • Provide coping strategies to manage recognised emotions and feelings in self and others
    • Explore detachment techniques, knowledge and skills to use for self and others.

    Who should attend?

    • Any one individual that faces (in a professional capacity) emotional challenges through interactions with their service users.
  • New Age Marketing

    Every business has targets and these get stretched more and more. How you market your business has a massive impact on whether you hit those targets or not.

    This interactive, highly practical hand-on workshop delivered over 2-3 days assists Sales and Marketing teams refocus and reenergise their marketing plans

    The workshop will provide:

    • An in depth understanding of the key marketing principles and their importance.
    • Band awareness and what this means to the organisation and how this links to the marketing plan.
    • How to apply segmentation, targeting and positioning to a marketing plan.
    • Utilisation of a range of positioning platforms.
    • The ability to write an effective marketing plan that is responsive to the market, organisational and technological changes.
    • An awareness of the use of social media and the platforms that work within the sector.
    • Evaluation of the effectiveness of the marketing planning process.
    • The ability to conduct a marked audit, utilising traditional and digital methods.
    • The ability to analyse the audit.
    • Tools that you can use to assess and analyse your market position and that of your competitors.

    Who should attend?

    • Anyone who works within the sales ,marketing, PR or communication team who has targets to hit and needs to refocus on how to get there.
  • Team Events

    Teambuilding develops a team’s efficiency and effectiveness in achieving a common goal. Our teambuilding workshops are delivered in an engaging, creative and innovative way utilising activities and challenges that highlight the importance of teamwork and leadership.

    We value results and we ensure that every task your team undertakes works on the skills that your team needs to develop. Our team events are about inclusivity and integration that will benefit individuals, teams and your business through improved efficiency and effectiveness.

    The workshop will provide:

    • Fun activities that all can take part in.
    • Creative thinking and getting to know the people that you work with.
    • Support in reducing conflict within a team.
    • Encourage creativity and improve decision making skills.
    • Exploration and realisation of strengths and weaknesses.
    • Development of communication and team engagement.
    • Increased motivation and morale.
    • Personality profiting.

    Who should attend?

    • All members of the team